I studied Chemical Engineering and worked at Braskem, one of Brazil's largest petrochemical companies. I was good at the analytical parts of the job — working with data, identifying patterns, and understanding systems. But something felt off. The work didn't connect to what I actually cared about.

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I started researching career transitions and stumbled into UX almost by accident. The more I read, the more it felt like someone had designed a field specifically for me — rigorous enough to satisfy the engineer in me, but grounded in people, empathy, and real human experience. I enrolled in a postgraduate program in Human-Centred Design in Canada and never looked back.

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Since then, I've had the chance to work on problems that matter — helping people with disabilities navigate a complex government benefit program, redesigning a national fisheries data system used by hundreds of civil servants, and building a reward experience for a wellness startup. What connects all of it is the same thing that drew me to this field: the belief that good research makes systems less frustrating and more human.